In the main,
like so many things, it comes down to money. For the first time,
investors can deal stocks for less than $15 with the click of a
mouse. But is saving money on transaction fees being penny-wise
and dollar-dumb? Don't "real" brokerages earn their keep
by helping customers with the hard choices?
Carlos Otalvario,
president of the electronic broker WallStreet Electronica, argues
not.
"The first
advantage [to electronic brokering]," says Otalvario, "is
that [Wall Street Electronica] charges $19.95 to trade up to 1,000
shares; this costs $250 in the real world. So, we save people money."
But the benefits
go beyond lesser transaction fees. Otalvario says, "People
don't mistake established institutions for gods anymore. There is
information out there now, and the ability to act on it is awesome."
He's right. The Internet allows people to monitor their own accounts,
and what broker is going to be as fastidious with your account as
you are?
On the Internet,
in fact, mom and pop investors now have as much financial information
at their fingertips as many professional money managers. Where else
can you get Securities and Exchange Commission filings on your favorite
companies, see detailed reports on the top mutual funds and shoot
the bull with other ordinary folks who share your desire for fun
and profit?
"People
now have the information to make decisions without a broker recommending
the blue-light special of the day," Otalvario says. In traditional
investment firms, he explains, the retail division gets a daily
"blue-light special," or a stock that the institution
wants to peddle. "This is for people that value their independence,"
Otalvario continues. "People now feel comfortable with machines,
after the ATMs' popularity. With the 'Net, you can access your account
from anywhere, at any time, at a local call rate. No one's trying
to sell you anything."
A broker who
works at an offline brokerage house -- and wishes to maintain his
anonymity -- counters: "Traditional financial institutions
add value; how does a person off the street know as much about finance
as a professional?"
Otalvario has
a differing view. "If you are a big financial house, and you
are not providing information as regularly as people can get it
on their own, and you are not allowing people to act on their wishes,
what is the value you add?"
Still, the offline
broker's warnings should be heeded; if you do not know what you
are doing, you should not be making any online trades at all. A
good way to learn what to do is reading the book How
to Make Money in Stocks by William J. O'Neil, the founder
of Investor's Business Daily. He outlines a successful method stock
picking, in layman's terms.
And think about
that process -- people who were once clueless about the nuts-and-bolts
of the markets are buying books and teaching themselves. What is
happening is a democratization of the markets; information, both
on and offline, is smoothing the playing field toward an even plane,
not to mention that people can afford to join the fray without suffering
a prohibitive transaction fee. The catch? As with any great democratic
movement, the attendant freedom does not come without its own price.
The Information Age allows people to act as individuals, but to
be successful they'll need to have an understanding of the information
before them.
Brokers
The granddaddy
of this progress is e.Trade. A trailblazer, the site recently boasted
some 500 accounts and $10 million in new assets each day. The site
was the first to offer trading at such low prices.
But it no longer
has the field to itself. Scores of brokerage firms are coming to
market: Datek (which is $9.95 per trade), WebBroker, Ameritrade
and the aforementioned Wall Street Electronica are coming after
eTrade's business with offers of even lower transaction fees. All
of these sites are similar -- with Datek and WallStreet Electronica
having the edge, due to easy-to-use designs, in our opinion. And
while these don't have the experience of eTrade, all are legitimate
businesses, with guarantees of security. Still, a number of big
firms are betting -- and somewhat rightly -- that people will be
willing to pay more for online services from a trusted name whose
size and established reputation can add value to its services.
Charles Schwab,
the nation's biggest discount broker, introduced its Internet trading
page a year ago and features the e.Schwab electronic trading software
package. Discover Brokerage, an advanced online trading firm, has
been named the best overall online broker for the third year in
a row by Barron's, the prestigious weekly financial newspaper
published by Dow Jones & Co. And Jack White & Co. has a
strong online presence as well, as does Fidelity.